Online reputation and image in search engines and LLMs
MediaMaze improves, restores and strengthens how people, companies and topics come across online.
Google moet berispte arts verwijderen uit zoekmachine (Trouw, 2019)
Dutch surgeon wins landmark 'right to be forgotten' case (The Guardian, 2019)
'Vergeetrecht' wordt op het web lang niet altijd toegekend (NRC, 2017)
Rechter verbiedt amateurbeelden zonder toestemming op pornosite (AD, 2022)
Comeback Ali B strandde nog voor hij het podium op kon (RTL Nieuws, 2026)
// the facts
Your online image determines the trust of potential customers, partners and employers
63%
Online reputation accounts for roughly 63% of a company's market value.
Source: Weber Shandwick & KRC Research, “The State of Corporate Reputation in 2020”, 2020
42%
A single negative item at the top of the search results lowers the likelihood of a purchase by 42%. Investors, lenders and business partners pick up the same signal.
Source: INSEAD, “The Impact of Negative Reviews on Online Search and Purchase Decisions” (Journal of Marketing Research), 2024
94%
94% of consumers have at some point decided against a purchase because of negative information they found online.
Source: ReviewTrackers, “2022 Online Reviews Survey”, 2022
// who is mediamaze
A good reputation has been a requirement for success for centuries
Read more about usFor 15 years we have helped our clients remove or reduce the online visibility of inaccurate, incomplete or negative coverage.
600+
Requests to Google
Every week we send requests to Google to remove reviews and block search results. Where necessary, we mediate through the Dutch Data Protection Authority or take the matter to court.
15+
Years of experience
Years of experience qualify us to help individuals and companies protect or restore their online reputation.
100%
Complete discretion
We work confidentially for our clients. Potential partners and clients do not see that we are working on your reputation; they only see the positive result.
// Our services
Proven formulas for building healthy reputations online
To achieve our results we work through several multidisciplinary routes: from technical SEO to legal requests.
Online reputation management
The strategy for how companies and people come across in Google search results.
Remove negative search results
The legal route to removing search results under the right to be forgotten (Article 17 GDPR).
Remove reviews
Removing unjustified reviews from platforms such as Google Business Profile and Trustpilot.
Digital PR
Informative, positive coverage in online media, with an effect on search results and LLMs.
AI reputation management
The strategy for how companies and people come across in LLMs such as ChatGPT and Google AI Mode.
Reputation monitoring
Real-time insight into what is said and written about companies and people, and how it shapes their image in search engines and LLMs.
// free analysis
Dealing with an inaccurate or negative online image?
An old news story, an unfair review or a story that AI gets wrong: we take stock of the situation and look at how it can be improved. A one-off analysis, free of charge.
Get the free analysis// core values
The foundation of every strategy we build for reputation and visibility.
Maximum experience
Years of experience in online reputation management mean we focus entirely on shaping how you come across online. We deliver maximum expertise and quality of service.
Competitive fixed fee
Clear agreements up front. Per programme, per request or on a retainer basis.
Multiple results
Our approach does not only shape your online image; at the same time we work on positive publicity and name recognition.
100% discretion
We structure our work so that outsiders cannot see that work has been done on the online reputation. And we observe complete discretion.
// our specialists
“Digitalisation means your image is increasingly shaped online.”
Bob Vek
“A good online PR strategy delivers maximum impact.”
Suzanne Muller
“A good reputation has been a requirement for success for centuries.”
Willem van LyndenLast updated on · published on